Payment Policy

Payment Policy

At Duo Station, we strive to make your shopping experience as smooth and secure as possible. Below you will find details regarding the payment methods we accept and other relevant payment information.

Accepted Payment Methods

We accept the following payment methods for your convenience:

  • Visa
  • Mastercard
  • American Express
  • iDEAL
  • Bancontact
  • KBC/CBC

Secure Transactions

Your security is our highest priority. All transactions are securely processed using industry-standard encryption to protect your personal and payment information. We do not store your credit card details on our servers.

For more information on how we handle your personal data, please refer to our Privacy Policy.

Payment Confirmation

Once your payment has been successfully processed, you will receive an email with the order confirmation. This email contains the details of your purchase and confirmation that the payment has been received.

Failed or Declined Payments

If your payment is declined, please check that all entered information is correct, including your billing address and card details. If the problem persists, we recommend contacting your bank or card issuer.

Currency

All transactions on our website are processed in EURO (EUR). If you make a purchase outside the Netherlands, your bank or card provider may charge a foreign transaction fee.

Payment Disputes

If you believe there is an issue with a payment, please contact us immediately at klantenservice@petra-winkel.nl to resolve the issue. We will work with you to investigate and resolve any payment disputes as quickly as possible.

Contact Information

If you have any questions or comments regarding our payment process, you can contact us using the details below:

Company Name: Duo Station
Chamber of Commerce Number: 90667964
Email Address: klantenservice@petra-winkel.nl
Phone Number: +31685150026

Customer Service Hours:

We are available to assist you during the following times (CET):
Monday to Friday: 09:00 - 18:00
Saturday and Sunday: Closed

For more information, visit our FAQ Page or Contact Page.

Track your order anytime via our Order Tracking Page.